Transport rack “RACK in the BOX”
The environmentally friendly packaging solution

ELOOSAFE Spannklemme
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Eloosafe Spannklemme

Eloosafe Spannklemme

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 Beamer Paletten-Heber

Beamer Paletten-Heber

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Eloorac Gestell Details

Eloorac Gestell Details

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Eloowheel Transportrollen

Eloowheel Transportrollen

3.0 | RACK in the BOX 1

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Returning transport racks in a carton? – Why?

Every day not only online retailers use vast amounts of one-way transport racks to ship bulky goods like radiators, fences, windows, glass, shower cabins, room doors, front doors etc. to their customers. Each of these wooden racks is only used once. Afterwards it is used for heating or has to be disposed of at great expense. Many companies need between 5,000 and 20,000 one-way wooden transport racks per year.

This means an enormous expenditure in the production, planning and organization as well as again and again developing costs for the purchase, the storage and the logistics of these wood racks. Some companies invest up to 500.000 Euro annually for the purchase of wooden racks for one-time use. That is 2.5 million Euro in 5 years for “disposable wood” per location. There is an enormous savings potential here.

The expenditures, which are usually spent on purchasing, do not yet include the other organizational expenditures listed above, which are likely to be as high again. Since newest costs arise also for the retrieval of the one-way racks. This “take-back obligation” is legally anchored in the packaging law “VerpackG” from 2019 (only in Germany).

And who disposes of the packaging waste?

Have you ever been asked about this topic? How many customers do you think ask themselves this question every day? Wouldn’t it be great if you could offer these people a solution by answering: “We take care of that. We just need a little help from you. We work with a transport rack that you simply put back into a box that comes with the product. It will then be returned to us by parcel service.

Who disposes of these one-way racks?

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Are customers happy when garbage racks are in their gardens?

Reusable system “RACK in the BOX”

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Alternative: The worldwide unique “RACK in the BOX” transport rack

The idea of “RACK in the BOX” was born a long time ago. When the packaging law “VerpackG” was passed in 2019 in Germany, we knew that we had to take action. The new law obliges to take back pallets, one-way racks and other transport packaging used for shipping by forwarding companies. The legislator has understood that something must be done against the throw-away mania in the transport industry.

Wooden racks must be taken back

What happens if the consumer has a disposable rack at his door and does not want to or cannot dispose of it?

Here the packaging law Verpackungsgesetz “VerpackG”, existing since 01.01.2019 in Germany, says that the dispatching dealer is obliged to take back this one-way rack free of charge according to § 15 Abs. 1 Satz 1 Nr. 1 VerpackG.

Source: www.it-recht-kanzlei.de

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“RACK in the BOX” Protect the environment & reduce costs

Delivery & Disassembly

The picture shows the components of the "RACK in the BOX". In the middle you can see a disassembled transport rack. On the left the assembled M-version, on the right the assembled L-version. Both racks are often used as glass transport racks.

How does the “RACK in the BOX” transport system work?
In short:
1. The transport rack, packed with goods and a return carton, is delivered to the customer.
2. After the goods have been taken off the glass transport rack, the “RACK in the BOX” can be disassembled.

Packing & Shipping

The picture shows the "RACK in the BOX" variants M and L. Glass doors weighing approx. 400 kg are packed on both transport racks. On the far left and far right you can see how the heavily loaded racks are wobbled back and forth.

3. The individual parts of the transport rack are put into the return carton in a certain order, which is described on the basis of an enclosed disassembly sheet.
4. After the box has been closed with the enclosed adhesive strips, it is ready to be returned to the dealer. The dealer has already attached a return label to the carton before delivery and thus bears the low return costs.

This is what it looks like and what the new transport rack can do

Components & Variants

The picture shows the components of the "RACK in the BOX". In the middle you can see a disassembled transport rack. On the left the assembled M-version, on the right the assembled L-version. Both racks are often used as glass transport racks.

The new and worldwide unique “RACK in the BOX” transport system consists of few components. The pallet is made exclusively for us from material which is also used for the construction of Euro pallets. This means thicker boards and not just any 16 mm boards that can’t stand anything. Furthermore, our pallets are manufactured and marked according to IPPC standards.

A-parts and crossbar are made of waterproof glued plywood. Currently there are the variants “M” + “L”.

Packed “M” & “L” variants

The picture shows the "RACK in the BOX" variants M and L. Glass doors weighing approx. 400 kg are packed on both transport racks. On the far left and far right you can see how the heavily loaded racks are wobbled back and forth.

There are 2 different versions of the “RACK in the BOX” glass transport system available. The “M” version has the same set-up width on the left and right. The “L” version is asymmetrically designed, but can still be loaded from two sides.

If the goods are stable enough, they can be placed above the frame. The illustrated racks are loaded with glass weighing approx. 400 kg. ELOORAC racks can generally be loaded with several tons of material.

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Facts & Data about “RACK in the BOX”

Dimensions & Details “M” version

Here are some details about the "M" version of the "RACK in the BOX". Besides the basic ones you can see detailed dimensions and the load capacity of the transport rack.

All the dimensions you need for the “M” version of the “RACK in the BOX” transport rack. In addition to the basic dimensions, you will also find information about the height at which your products meet at the top and the load capacity of the glass transport rack.

Dimensions & Details “L” version

This picture shows details of the "L" version of the "RACK in the BOX". In addition to the basic dimensions, detailed dimensions and the load capacity of the transport rack can be seen.

The “L” version of the “RACK in the BOX” transport rack. As with the “M” version, you will find the basic dimensions as well as other information such as the load capacity or from what height the products meet at the top.

2 transport racks – different lengths

The figure shows several long "RACK in the BOX" transport racks from Eloorac. On the top left you see a 216 cm long rack, on the bottom left a 280 cm long rack and on the top right a 250 cm long transport rack. All transport racks are made of 2 standard "RACK in the BOX" racks.

The “RACK in the BOX” is not only a transport rack or a transport solution for short products. By stringing together 2 or even more of our worldwide unique return solution, even very long products can be shipped.

If the goods should not protrude right and left over the pallet, it is possible to pull the pallets apart to a suitable size. The transport frame structure remains connected to each other at the top in the area of the cross bars.

As soon as the goods have been properly attached to the transport rack, the stability of the system should not be underestimated.

Moving long transport racks

The picture shows a long "RACK in the BOX" transport rack. You can see that a transport rack where the pallets are not connected to each other can still be moved by a forklift. You can clearly see that the required stability is provided by the goods that are attached to the transport rack. The inclined plate frames prove the stability.

This is about the mobility or the moveability of a longer transport rack, which consists of 2 individual “RACK in the BOX” systems. Even if there is a large distance between the pallets, the possibility of delivery and stability is given.

Taking into account that the goods are properly attached to the transport rack, exceptional loads are possible. The picture shows this clearly.

This type of transport rack can be moved with the forklift without any problems. The use of lift trucks is possible. However, additional boards or wooden boards must be used for this.

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How do I explain the “RACK in the BOX” system to the customer?

Very simple: communicate the topic of waste disposal directly in the product area. Use the opportunity to make the customer feel that he is immediately in good hands with you. He can be sure even before ordering that he will not have to dispose of a pile of scrap after delivery of the ordered goods.

Great PLUS for you:
The probability is high that the customer orders from you and not from the competitor.

Example of presentation in YOUR webshop

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Here is an example of how to show the customer the special features of your internet shop during the product search. Be “unique” and different from your competitors. This is the only way to stand out, especially in product areas that are highly competitive. The video creates trust and a good feeling to do something for the environment.

The video for YOUR product page

This video explains to the customer, even before he buys your product, how easy it is to return the transport packaging. It becomes clear to him that there will be no time-consuming trips to the disposal point. We can provide you with this video by arrangement. The homepage can be designed individually.

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“RACK in the BOX” Instructions

Produktübersicht 03-2018
Eloorac Produktübersicht

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Take advantage of the moment – Be better than others

You should see the new “RACK in the BOX” as a chance. Draw attention to yourself with our sustainable system. Show your customer that not only you, but also he has advantages with the new “transport system in the box”.

Arguments in favour of using the “RACK in the BOX”

1. Zuerst mal IHR großer Vorteil: Sie kaufen das System einmal und verwenden es immer wieder. Einwegsysteme kauft man jedes Mal wieder bzw. erstellt diese immer wieder neu. Auf Dauer ist das sehr teuer. Wenn Sie wissen möchten, wie lange Eloorac Transportgestelle halten, können wir nur eine Antwort geben: Wissen wir nicht. Es hat sich noch niemand beschwert, dass ein Eloorac Transportgestell kaputtgegangen ist. Viele Eloorac Nutzer berichten, dass deren Gestelle schon weit über 20 x wiederverwendet wurden.

2. Nachhaltigkeit ist aktuell in aller Munde. Teilen Sie Ihrem Kunden mit, dass er durch seine Mithilfe des Transportgestell-Rückversandes, einen erheblichen Beitrag für eine nachhaltige Zukunft liefert.

Weisen Sie darauf hin, dass andere Händler / Mitbewerber nicht so umweltorientiert Lösungen einsetzen. Der Kunde muss das Gefühl haben, dass er besser bei Ihnen bestellen sollte und somit automatisch etwas für die Umwelt tut.

3. Kommunizieren Sie ganz offen und deutlich auf Ihrer Webseite, dass dem Kunden am Ende kein Müllberg vor der Haustür entsteht, den er entsorgen muss. Sie übernehmen die Kosten für die Rücksendung des Kartons, in dem das Transportgestell inkl. Palette vom Kunden verstaut wird. Die Rücksendekosten dieses 21 kg schweren Kartons liegen zwischen 4 und 7 Euro (abhängig von Paketdienst und jährlich von Ihnen versendeten Paketen). Kein anderes System kann hier mithalten.

4. Stechen Sie Mitbewerber aus, indem Sie dem Kunden darauf hinweisen, dass andere Verkäufer den Müll nicht zurückholen. Nutzen Sie diesen Pluspunkt.

5. Auf Dauer müssen Produkte Ihrer Mitbewerber teurer sein. Grund: Immer mehr Kunden werden erfahren, dass man ein Recht auf die Abholung des Einweggestell-Mülls hat. Die Abholkosten wird Ihr Konkurrent dann vorab auf seinen Verkaufspreis aufgeschlagen müssen. Punktsieg für Sie. Sie sind günstiger und umweltbewusster. 😉

6. Der Kunde empfiehlt Sie gern weiter. Warum? Er ist zufrieden, weil er umweltschonend eingekauft hat und vor allem, weil kaum Müll angefallen ist. Service ist alles.

7. Positive Bewertungen auf Ihrer Webseite, bei Google, in den sozialen Medien… sind Ihnen sicher. Das ist GOLD wert.

8. Animieren Sie Ihre Kunden mit einem Gutschein. Da beim Verpacken des Gestells minimale Arbeit entsteht, könnte man dem Kunden als “Entschädigung” einen Gutschein in Höhe von X anbieten. Das hat den Vorteil, dass Sie ohne Probleme das “RACK in the BOX” verwenden können und außerdem der nächste Einkauf wieder in Ihrem Webshop geschehen wird. Den Gutschein erhält der Kunde, nachdem der Karton inkl. Gestell bei Ihnen eingegangen ist. Wieder eine Punktlandung.

9. Sicherlich wird es passieren, dass einige Kunden das Gestell so super finden, dass sie es für andere Dinge zum Lagern benutzen. Kein Problem. Jede Europalette wird heute nur gegen Pfand herausgegeben. Das geht mit dem “RACK in the BOX” Transportgestell genauso gut.

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Return of the transport rack in detail

Preparing the return carton

The picture shows the transport rack loaded with goods which has just arrived at the end customer. In the middle you can see how the empty glass transport rack is dismantled and the box in which this glass rack is returned is prepared for packing.

The goods have arrived at the customer. After the customer has removed the return carton for the “RACK in the BOX” transport rack and the goods from the glass transport rack, the PET straps holding the upright A-parts on the pallet are cut.

The carton can now be prepared for return shipment. Simply take the supplied sheet with 6 adhesive strips and use the first 3 stickers to close the bottom of the carton. Now turn the carton over and prepare parts for filling with the transport rack.

Pack the transport rack in the carton

The picture shows 5 steps of how to pack the disassembled glass transport rack "RACK in the BOX" into the enclosed return carton. Finally the included stickers are used to close the box.

The return carton is now prepared. The individual parts of the “RACK in the BOX” can be packed. First the upright A-parts are put into the box.

Then follow the pallet and the crossbar. The pallet is bevelled at the corners. The reason for this is that it can be pushed into the box more easily and the box is not damaged.

Now that all essential parts have been stowed in the return carton, it can be closed with the 3 remaining adhesive strips supplied.

Possible parcel services

Here you can see details of the return carton box of the "RACK in the BOX" transport rack. On the left side you can see that the carton box can be carried well due to a pre-punched grip hole. Further to the right are the dimensions, the weight of the fully packed box and the approximate return shipping costs. This carton is traceable with various parcel service providers. These include: DHL, DPD, GLS, FedEx, United States Postal Service and several others.  Translated with www.DeepL.com/Translator (free version)

The sealed return carton is now ready for dispatch back to the dealer / supplier. The total weight of the carton including the transport frame parts and the pallet is approx. 21 kg. With the dimensions of 120 x 60 x 18 cm the packaging has a size that is easy to handle and is classified as standard by parcel services such as DHL, Deutsche Post, DPD or GLS.

This means that the box filled with the “RACK in the BOX” can be returned within the country for approximately 4 to 7 Euros. The return costs depend on the number of total parcels that a company sends out per year. The more, the cheaper.

Packing instructions for customers

You can see a loaded "RACK in the BOX". On top of it is a return carton box for the transport rack next to the glass. Basically, instructions are included here that explain how to disassemble and pack the transport rack into the box.

Each delivery is accompanied by an explanatory sheet on how to return the goods. These instructions will explain to the customer how to disassemble and pack the “RACK in the BOX” glass transport rack into the return carton.

The instructions are kept very simple. On the basis of pictures it becomes clear relatively quickly what has to be done. If you scan the shown QR code, a video is played, which gives you a little more security during packing. This video can be integrated into your website or your internet shop as a help for customers. You can also find the video on this page.

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Some videos of the “RACK in the BOX”

Everything important in short form

For a first impression you should watch this video. Here the basic principles of the “RACK in the BOX” transport rack are explained. The videos 20 + 21 go into a little more detail, number 22 is intended to help the end customer.

The video for the end customer

In order to explain to your customers in a simple way how the disassembly, packing and return of the “RACK in the BOX” works, you can place this video on your website by prior arrangement. The content is kept relatively neutral.

Detail: Construction and variants

This video shows how different sizes of a “RACK in the BOX” transport rack are constructed and which return components should be included in the delivery.

Detail: Return of the “RACK in the BOX

This video shows how easily the “RACK in the BOX” glass transport rack can be dismantled, packed and with whom it can be returned.

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More details about the “RACK in the BOX” transport rack

The return carton to the transport rack

The return carton for a "RACK in the BOX" is equipped with a return sticker, disassembly and return instructions and a sheet with 6 adhesive strips to close the transport carton box.

If you deliver on a “RACK in the BOX” glass transport rack, the return carton must not be missing. As a retailer, you stick a return sticker on the box with your address written on it..

Neben der Rücksendeanleitung für Ihren Kunden, können Sie einen von uns zur Verfügung gestellten Bogen mit 6 Klebestreifen dem Karton beilegen. Diese dienen zum Zukleben des Glasgestell Kartons. Gehen Sie davon aus, dass Ihr Kunde lediglich ein schmales Tesa Klebeband zur Hand hat.

Enclose return carton

You can see a "RACK in the BOX" which is loaded with many glass doors. It is shown how to add a return box. To prevent the box from getting wet when it rains, you can optionally cover it with a protective foil.

The heart of the “RACK in the BOX” system is the very stable return carton. With this, several returns can usually be made. The carton is added to the ready packed pallet and fixed to it. When fixing it, care must be taken that the carton is not fixed by e.g. PET straps that are too tight.

If it is known that the goods will also stand outside, it is advisable to pull a rain cover over the carton. This is optionally available from us. Other films work just as well, of course.

Move “RACK in the BOX”

The pallet of a "RACK in the BOX" is driven under with a forklift and a pallet truck from the long side. On the narrow side of the pallet, only the adjustable saver tines can be driven under the pallet. Unfortunately the pallet truck does not fit on the narrow side of the pallet.

The standard “RACK in the BOX” glass transport rack can be moved without any problems with a forklift truck or pallet truck when moving under the pallet from the long side.

Unfortunately, driving under the pallet from the short side is only possible with the adjustable tines of a forklift truck. For a lift truck the pallet skids are not far enough apart.

However, the following statement of an entrepreneur is interesting: “If you have a good driver, he will get the pallet off the truck if he can only drive under the pallet from the narrow side”.
By the way, we can do that too.

The longer, the more cartons

The picture shows on the left side a standard "RACK in the BOX" transport rack and on the right side 2 standard racks which are connected to each other. One box per rack is needed for the return shipment of the glass transport rack. For the longer glass rack, which consists of 2 racks, 2 cartons are used.

A standard “RACK in the BOX” rack returned in a cardboard box. How do you get longer transport racks back at a reasonable price? You add more cartons to the glass transport rack when you deliver the goods. Of course, this results in higher return costs of around 6 Euros per additional transport rack. So it is no problem to take back much longer transport systems.

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Impressive happens while creating this page

A product like the “RACK in the BOX” is not designed to get rich. It does not have the potential to do so. You do something like this out of absolute conviction. I have long thought about whether the following belongs on a website. I think so.

What has happened?

While I was creating this page or rather the content, pallets with ordered Eloorac racks were picked up by a well-known forwarding agency. It was lunchtime. Only I was on site to hand over our goods to the driver.

The truck driver (of Romanian origin) saw the stacked Eloorac racks on the pallet and said that he knew the system well and thought it was great. I replied that I was happy about his praise. After I had said a few words about why we founded Eloorac and why environmental protection is very important to us, he said that his heart was aching. I worried “What is going on? Is there anything I can do to help?” From him came “No, he is fine”. What he meant was that he sees so many wooden packages every day that end up in the trash. He could not understand that and could not bear it well.

OK, so the so-called “heartache” was his way of saying that he could not cope with how irresponsibly we use our resources. So a Romanian truck driver is worried about the mountain of rubbish in Germany? Hmm, I thought, at last one of the few people who does care.

But then he told me about what he had seen in his home country Romania and what he had heard about in the Ukraine. When he wanted to show his children the protected primeval forests during a visit to Romania, he found mostly cleared areas. The forest as he knew it, did not exist or no longer exists.

He took his mobile phone out of his pocket and showed me pictures of huge areas where only tree stumps could be seen. He said that nobody would do anything about it. Everything would continue to be destroyed. No one cares about the environment. Everyone thinks only of themselves, of wealth and money. Nobody thinks about nature and the next generation. It cannot be that we destroy the whole environment with our current consumption and the resulting problems that are our children’s. Now I knew what he meant by “heartache”.

He was very emotional and upset. I, however, was relatively stunned. I did not know what to say to calm him down. When we said goodbye at some point, I promised to write to him about his concern. I am keeping that promise now.

Note: This text has been written in a way that makes the Lord’s opinion and fears understandable. The emotions he conveyed through certain expressions and gestures cannot be conveyed here.

The following questions arise for me:
Why does a truck driver of Romanian origin arrive at a time when only I am on site and have to write about the meaning of “RACK in the BOX”?

Why is this driver talking about the Eloorac transport system right now and comes to the conclusion that this is finally a good system and why is he talking about his home country, which he visited with his family some time ago and could only show his children cleared forest areas, at exactly this time?

In the end I was able to show the Lord that the subject of cleared forests is familiar to us too. I showed him our sustainability page. There we have been dealing with the environment, unnecessary waste of wood resources and deforestation for quite some time. If you are interested, you can read more about it here: Eloorac Nachhaltigkeit

13.11.2020 Carsten Böttcher