Transport rack “RACK in the BOX”
The environmentally friendly packaging solution

Eloorac Transportgestell Video
Eloosafe Spannklemme

Eloosafe Spannklemme

Beamer Paletten-Heber

Beamer Paletten-Heber

Eloowheel Transportrollen

Eloowheel Transportrollen

Eloorac Gestell Details

Eloorac Nachhaltigkeit

10.1 » 10.0 | RACK in the BOX

Returning transport racks in a carton? – Why?

Every day not only online retailers use vast amounts of one-way transport racks to ship bulky goods like radiators, fences, windows, glass, shower cabins, room doors, front doors etc. to their customers. Each of these wooden racks is only used once. Afterwards it is used for heating or has to be disposed of at great expense. Many companies need between 5,000 and 20,000 one-way wooden transport racks per year.

This means an enormous expenditure in the production, planning and organization as well as again and again developing costs for the purchase, the storage and the logistics of these wood racks. Some companies invest up to 500.000 Euro annually for the purchase of wooden racks for one-time use. That is 2.5 million Euro in 5 years for “disposable wood” per location. There is an enormous savings potential here.

The expenditures, which are usually spent on purchasing, do not yet include the other organizational expenditures listed above, which are likely to be as high again. Since newest costs arise also for the retrieval of the one-way racks. This “take-back obligation” is legally anchored in the packaging law “VerpackG” from 2019 (only in Germany).

RACK in the BOX as XXL Transport Rack

The “RACK in the BOX” systems are now available in 2 versions. These differ primarily in the pallet width. With both versions it is possible to create very long transport racks. As can be seen here, these can also be driven under with a pallet truck from the long side. Additional connecting boards, which are fixed between the two pallets, enable this stable connection. More in video no. 23.

Video of the return of the XXL transport rack

Kein Video? Click here

The video of the long “RACK in the BOX” transport rack. Here the return of the long version of the unique transport system is explained.

And who disposes of the packaging waste?

Have you ever been asked about this topic? How many customers do you think ask themselves this question every day? Wouldn’t it be great if you could offer these people a solution by answering: “We take care of that. We just need a little help from you. We work with a transport rack that you simply put back into a box that comes with the product. It will then be returned to us by parcel service.

Who disposes of these one-way racks?

Are customers happy when garbage racks are in their gardens?

Reusable system “RACK in the BOX”

Alternative: The worldwide unique “RACK in the BOX” transport rack

The idea of “RACK in the BOX” was born a long time ago. When the packaging law “VerpackG” was passed in 2019 in Germany, we knew that we had to take action. The new law obliges to take back pallets, one-way racks and other transport packaging used for shipping by forwarding companies. The legislator has understood that something must be done against the throw-away mania in the transport industry.

Wooden racks must be taken back

What happens if the consumer has a disposable rack at his door and does not want to or cannot dispose of it?

Here the packaging law Verpackungsgesetz “VerpackG”, existing since 01.01.2019 in Germany, says that the dispatching dealer is obliged to take back this one-way rack free of charge according to § 15 Abs. 1 Satz 1 Nr. 1 VerpackG.


10.2 » 10.0 | RACK in the BOX

“RACK in the BOX” Protect the environment & reduce costs

Delivery & Disassembly

How does the “RACK in the BOX” transport system work?
In short:
1. The transport rack, packed with goods and a return carton, is delivered to the customer.
2. After the goods have been taken off the glass transport rack, the “RACK in the BOX” can be disassembled.

Packing & Shipping

3. The individual parts of the transport rack are put into the return carton in a certain order, which is described on the basis of an enclosed disassembly sheet.
4. After the box has been closed with the enclosed adhesive strips, it is ready to be returned to the dealer. The dealer has already attached a return label to the carton before delivery and thus bears the low return costs.

This is what it looks like and what the new transport rack can do

Components & Variants

The new and worldwide unique “RACK in the BOX” transport system consists of few components. The pallet is made exclusively for us from material which is also used for the construction of Euro pallets. This means thicker boards and not just any 16 mm boards that can’t stand anything. Furthermore, our pallets are manufactured and marked according to IPPC standards.

A-parts and crossbar are made of waterproof glued plywood. Currently there are the variants “M” + “L”.

Packed “M” & “L” variants

There are 2 different versions of the “RACK in the BOX” glass transport system available. The “M” version has the same set-up width on the left and right. The “L” version is asymmetrically designed, but can still be loaded from two sides.

If the goods are stable enough, they can be placed above the frame. The illustrated racks are loaded with glass weighing approx. 400 kg. ELOORAC racks can generally be loaded with several tons of material.

10.3 » 10.0 | RACK in the BOX

Facts & Data about “RACK in the BOX”

Dimensions & Details “M” version

All the dimensions you need for the “M” version of the “RACK in the BOX” transport rack. In addition to the basic dimensions, you will also find information about the height at which your products meet at the top and the load capacity of the glass transport rack.

Dimensions & Details “L” version

The “L” version of the “RACK in the BOX” transport rack. As with the “M” version, you will find the basic dimensions as well as other information such as the load capacity or from what height the products meet at the top.

2 transport racks – different lengths

The “RACK in the BOX” is not only a transport rack or a transport solution for short products. By stringing together 2 or even more of our worldwide unique return solution, even very long products can be shipped.

If the goods should not protrude right and left over the pallet, it is possible to pull the pallets apart to a suitable size. The transport frame structure remains connected to each other at the top in the area of the cross bars.

As soon as the goods have been properly attached to the transport rack, the stability of the system should not be underestimated.

Moving long transport racks

This is about the mobility or the moveability of a longer transport rack, which consists of 2 individual “RACK in the BOX” systems. Even if there is a large distance between the pallets, the possibility of delivery and stability is given.

Taking into account that the goods are properly attached to the transport rack, exceptional loads are possible. The picture shows this clearly.

This type of transport rack can be moved with the forklift without any problems. The use of lift trucks is possible. However, additional boards or wooden boards must be used for this.

10.4 » 10.0 | RACK in the BOX

How do I explain the “RACK in the BOX” system to the customer?

Very simple: communicate the topic of waste disposal directly in the product area. Use the opportunity to make the customer feel that he is immediately in good hands with you. He can be sure even before ordering that he will not have to dispose of a pile of scrap after delivery of the ordered goods.

Great PLUS for you:
The probability is high that the customer orders from you and not from the competitor.

Example of presentation in YOUR webshop

Here is an example of how to show the customer the special features of your internet shop during the product search. Be “unique” and different from your competitors. This is the only way to stand out, especially in product areas that are highly competitive. The video creates trust and a good feeling to do something for the environment.

The video for YOUR product page

This video explains to the customer, even before he buys your product, how easy it is to return the transport packaging. It becomes clear to him that there will be no time-consuming trips to the disposal point. We can provide you with this video by arrangement. The homepage can be designed individually.

“RACK in the BOX” Instructions

10.5 » 10.0 | RACK in the BOX

Take advantage of the moment – Be better than others

You should see the new “RACK in the BOX” as a chance. Draw attention to yourself with our sustainable system. Show your customer that not only you, but also he has advantages with the new “transport system in the box”.

Arguments in favour of using the “RACK in the BOX”

1. First of all YOUR big advantage: You buy the system once and use it again and again. Single-use systems are bought again each time or you create them again and again. In the long run this is very expensive. If you want to know how long Eloorac transport racks last, we can only give you one answer: We do not know. No one has ever complained that an Eloorac transport rack has broken. Many Eloorac users report that their racks have been reused more than 20 times.

2. Sustainability is currently on everyone’s lips. Tell your customer that he is making a significant contribution to a sustainable future by using the transport rack return service.

Point out that other dealers / competitors do not use such environmentally friendly solutions. The customer must have the feeling that he should order better from you and thus automatically does something for the environment.

3. Communicate quite openly and clearly on your website that the customer will not end up with a mountain of garbage on his front door that he has to dispose of. You pay the costs for the return of the box in which the transport rack including pallet is stored by the customer. The return costs of this 21 kg heavy carton are between 4 and 7 Euro (depending on the parcel service and yearly parcels sent by you). No other system can keep up with this.

4. Beat out competitors by pointing out to the customer that other sellers do not take back the garbage. Use this advantage.

5. In the long run your competitors’ products must be more expensive. Reason: More and more customers will find out that you have a right to pick up the one-way rack garbage. Your competitor will then have to add the collection costs to his sales price in advance. Point win for you. You are cheaper and more environmentally conscious.

6. The customer recommends you gladly further. Why? He is satisfied because he has bought environmentally friendly and above all because hardly any garbage has been produced. Service is everything.

7. Positive reviews on your website, on Google, in the social media… are certain. That is worth GOLD.

8. Animate your customers with a voucher. Since there is minimal work in packing the rack, you could offer the customer a voucher of X as “compensation”. This has the advantage that you can use the “RACK in the BOX” without any problems and in addition the next purchase will happen in your webshop again. The voucher will be sent to the customer after you have received the box including the rack. Again a precision landing.

9. Surely it will happen that some customers will find the rack so great that they use it for other things for storage. No problem. Every Euro pallet is only issued today against a deposit. This works just as well with the “RACK in the BOX” transport rack.

10.6 » 10.0 | RACK in the BOX

Return of the transport rack in detail

Preparing the return carton

The goods have arrived at the customer. After the customer has removed the return carton for the “RACK in the BOX” transport rack and the goods from the glass transport rack, the PET straps holding the upright A-parts on the pallet are cut.

The carton can now be prepared for return shipment. Simply take the supplied sheet with 6 adhesive strips and use the first 3 stickers to close the bottom of the carton. Now turn the carton over and prepare parts for filling with the transport rack.

Pack the transport rack in the carton

The return carton is now prepared. The individual parts of the “RACK in the BOX” can be packed. First the upright A-parts are put into the box.

Then follow the pallet and the crossbar. The pallet is bevelled at the corners. The reason for this is that it can be pushed into the box more easily and the box is not damaged.

Now that all essential parts have been stowed in the return carton, it can be closed with the 3 remaining adhesive strips supplied.

Possible parcel services

The sealed return carton is now ready for dispatch back to the dealer / supplier. The total weight of the carton including the transport frame parts and the pallet is approx. 21 kg. With the dimensions of 120 x 60 x 18 cm the packaging has a size that is easy to handle and is classified as standard by parcel services such as DHL, Deutsche Post, DPD or GLS.

This means that the box filled with the “RACK in the BOX” can be returned within the country for approximately 4 to 7 Euros. The return costs depend on the number of total parcels that a company sends out per year. The more, the cheaper.

The return carton to the transport rack

Liefert man auf einem “RACK in the BOX” Glastransportgestell, darf der Rücksendekarton nicht fehlen. Auf dem Karton kleben Sie als Händler z.B. einen mit Ihrer Adresse beschrifteten Rücksendeaufkleber.

Alternativ können wir für die Rückführung des “RACK in the BOX” Gestells, Beispiele zeigen. Hierzu gehört z.B. ein Rücksendeformular auf einer Webseite, auf der ein Kunde unter anderem seinen Wunschabholtermin angeben kann.

Die Rücksendeanleitung sollte unbedingt gut auffindbar, dem Karton beigefügt sein. So ist gewährleistet, dass unnötige Rückfragen entstehen.

10.7 » 10.0 | RACK in the BOX

Some videos of the “RACK in the BOX”

Everything important in short form

For a first impression you should watch this video. Here the basic principles of the “RACK in the BOX” transport rack are explained. The videos 20 + 21 go into a little more detail, number 22 is intended to help the end customer.

The video for the end customer

In order to explain to your customers in a simple way how the disassembly, packing and return of the “RACK in the BOX” works, you can place this video on your website by prior arrangement. The content is kept relatively neutral.

Detail: Construction and variants

This video shows how different sizes of a “RACK in the BOX” transport rack are constructed and which return components should be included in the delivery.

Detail: Return of the “RACK in the BOX

This video shows how easily the “RACK in the BOX” glass transport rack can be dismantled, packed and with whom it can be returned.

10.8 » 10.0 | RACK in the BOX

More details about the “RACK in the BOX” transport rack

Packing instructions for customers

Each delivery is accompanied by an explanatory sheet on how to return the goods. These instructions will explain to the customer how to disassemble and pack the “RACK in the BOX” glass transport rack into the return carton.

The instructions are kept very simple. On the basis of pictures it becomes clear relatively quickly what has to be done. If you scan the shown QR code, a video is played, which gives you a little more security during packing. This video can be integrated into your website or your internet shop as a help for customers. You can also find the video on this page.

Enclose return carton

The heart of the “RACK in the BOX” system is the very stable return carton. With this, several returns can usually be made. The carton is added to the ready packed pallet and fixed to it. When fixing it, care must be taken that the carton is not fixed by e.g. PET straps that are too tight.

If it is known that the goods will also stand outside, it is advisable to pull a rain cover over the carton. This is optionally available from us. Other films work just as well, of course.

Move “RACK in the BOX”

The standard “RACK in the BOX” glass transport rack can be moved without any problems with a forklift truck or pallet truck when moving under the pallet from the long side.

Unfortunately, driving under the pallet from the short side is only possible with the adjustable tines of a forklift truck. For a lift truck the pallet skids are not far enough apart.

However, the following statement of an entrepreneur is interesting: “If you have a good driver, he will get the pallet off the truck if he can only drive under the pallet from the narrow side”.
By the way, we can do that too.

The longer, the more cartons

A standard “RACK in the BOX” rack returned in a cardboard box.

How do you get longer transport racks back at a reasonable price?

You add more cartons to the glass transport rack when you deliver the goods. Of course, this results in higher return costs of around 6 Euro per additional transport rack.

So it is no problem to take back much longer transport systems.